terms & conditions

Prestige Rewards is a loyalty program offered by Quentin's F&B (S) (Pte.) Ltd. By enrolling in the Prestige Rewards Program, you acknowledge that you have read, understood, and agree to be bound by these Program terms and conditions. The Program, and all points and rewards, are void where restricted or prohibited by law.


Eligibility

To participate in Prestige Rewards Program, customers must be at least 18 years old. A customer may become a Member (“Member”) by signing up or by being a subscriber upon first purchase at our https://quentins-eurasian-restaurant.myshopify.com/ 

To enrol, you must provide a valid email address and your first and last name. 


communications

Customers who enrol in the Program agree to receive loyalty specific email messages with information about their accounts, as well as other promotional emails and marketing from Quentin's. To stop receiving promotional emails, you may use the unsubscribe option in any such email.  If you opt out from promotional and marketing communications, you will receive a Welcome e-mail when you join the program and email communication for Rewards issued to you under the Program. Any personal information provided to the Program will be governed by the privacy policy in Singapore.


Points can be earned on any purchase at at our website https://quentins-eurasian-restaurant.myshopify.com/  For each $1 spent on merchandise items purchased while enrolled in the program, the Member will earn 1 point. Points cannot be earned on non-merchandise items, such as shipping gift wrap, and gift cards. Points are earned on the net purchase amount after applying all discounts, offers, coupons, and rewards redemptions. Points will appear in the Member’s account approximately 72 hours after a qualifying online store purchase or shipment of an online transaction.  Members must provide the email address associated with their loyalty account at the time of purchase to receive points. Points earned for returned merchandise will be deducted from the Member’s account. Points cannot be sold or traded and are not transferable unless otherwise expressly stated. Points expire six (6) months after being earned.

how to earn points    


Once a Member earns 100 points in any 6-month period, a $10 reward (“Reward”) will be automatically issued, and an email notification of the Reward will be sent to the email address registered with the Member’s account. You can also find the reward in your account. The Member is responsible for keeping the account contact information current and updated. No responsibility is assumed for incorrect addresses or failure of email to be received. If you do not want to receive emails notifying you of new rewards you have earned, you will need to end your participation in the Program. Please see certificate for expiration date. Rewards can only be used for merchandise items and will be deducted from the transaction total before any other coupons or promotional offers are applied. The value of the Reward is prorated over each of the items purchased. Rewards cannot be sold or traded and are not transferable unless otherwise expressly stated. Rewards have no cash value. Each Reward must be used in a single transaction and any residual amount left on that Reward will be forfeited. Any Customer who returns merchandise acquired with a Reward will not receive a new Reward or a cash refund for the Reward value.

rewards


If there is no activity on a Member’s account for two (2) years, the account will be cancelled. Prestige Rewards Program can also be cancelled at any time without notice, at the company's discretion. After any cancellation under this paragraph, all accrued loyalty points and Rewards in any affected account(s) will be available until they are used or expire in accordance with these terms and conditions.

Quentin’s also can cancel any Member’s account if the Member has failed to follow Program policies and procedures, has sold or traded points or Rewards, has used multiple Prestige Rewards accounts, or has otherwise engaged in inappropriate conduct, as determined by Quentin’s in its sole discretion. If a Member’s account is cancelled for any of these reasons, then that Member will be ineligible to enrol or participate in the Program in the future and will forfeit all points and Rewards. Quentin’s reserves the right to take legal action to recover any damages, attorneys’ fees, or court costs from such a Member.

Quentin’s reserves the right to interpret and apply the Prestige Rewards Program terms and conditions at its sole discretion, subject to applicable law. All interpretations by Quentin'’s are final. By participating in the Program, each Member hereby releases Quentin’s from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney’s fees) relating to his/her participation in the Program, use of Rewards, or agreement to these terms and conditions.

    cancellation


    These terms and conditions, as well as any Program elements, may be amended, updated, changed or terminated at any time at the discretion of Quentin’s. Notification of any such event, including the effective date, will be posted at http://www.quentins.com.sg/prestige-rewards/ or sent via email to Members via the email address they have registered with the Program. Unless otherwise stated, changes normally will become effective 30 days after posting at http://www.quentins.com.sg/prestige-rewards/ 

    Continued participation in the Program after a change takes effect constitutes agreement to the change. If you disagree with a change, your sole remedy is to cease participating in the Program.

    updates and changes